OUTDOOR STADIUM CABLE: QUALITY MATTERS
Wrigley Field, home of the Chicago Cubs, was undergoing a $575 million renovation, and several electrical contractors were working to get it completed before Opening Day. Management had a cable production issue that required immediate action.
Chris Paddock, Branch Manager of Crescent Electrical Supply Company, called Service Wire with a big problem—the wire he ordered from a (lower-priced) competitor had quality issues, and replacement product couldn’t be delivered to the contractor (ABCO Electric) by the installation date. This was a hard deadline with Opening Day in just three days.
MANUFACTURING CABLE IN 24 HOURS
The customer needed a rush order of 600 Kcmil XHHW-2. At that time, Service Wire didn’t stock 600 Kcmil XHHW-2 in the colors (red, white, and blue) the customer needed because these items were infrequently ordered. Fulfilling this request would mean custom manufacturing 7,000 feet of cable in less than 24 hours.
Service Wire knocked it out of the park for this project. The order was placed at the West Virginia facility, and the wire was manufactured, cut, and shipped the next day.
"We were scrambling...no one could help us meet that deadline except Service Wire," said Chris Paddock.
BEST CHOICE FOR STADIUM CABLE
By listening to customers' needs, Service Wire is prepared for emergency requests, specialty constructions, and changes to inventory—red, white, and blue XHHW-2 is now stocked in all sizes.